COVID-19 DISTRICT OPERATIONS UPDATED MAY 7, 2020
SMCMUD continues to focus on the health and safety of our customers. We have opened our office for service, while maintaining an emphasis on social distancing. We ask that if you come by to pay your bill, that only one person enter the building at a time. Our staff is sanitizing all surfaces in the reception area as often as possible to reduce possible contact of contaminated surfaces. If you prefer not to enter the building, you can still use our drop box to the right of the door or make your payments via our website or pay-by-phone at 833-269-5989. The District will continue waiving credit card convenience fees until further notice.
To help limit the number of customers coming in the office, we ask that new customers download the application for service and service agreement from our website at www.smcmud.com. Complete the forms and email them to our clerk, email@example.com. You will be contacted by phone to process the deposit payment and confirm the startup date.
We will continue to have staff working daily to operate our facilities. Our office will be answering service calls during business hours. After hour calls will be addressed just as they would during holidays and weekends. For our crew’s safety and yours, we ask that you continue to keep safe distancing measures when our crew responds.
We will continue to monitor the CDC guidelines and local regulations and may make changes based on their recommendations.
Thank you for your patience and understanding.
DIRECTORS AND STAFF
SOUTHERN MONTGOMERY COUNTY MUD
COVID-19 SOLID WASTE COLLECTION - PLEASE BAG YOUR GARBAGE
In response to the continuing effects of the Coronavirus and in observance of our employee's safety, we are asking that all waste be placed in plastic bags and tied off to avoid any direct contact with the garbage.
Please continue to place your recycling loose in your container. However, if anyone in your household is exhibiting symptoms of any transmissible illness, please place recyclables in plastic bags and dispose of with your regular garbage.